Operations Portal Modernization

Modernized a legacy operations portal with cloud-native delivery and stronger reliability.

CloudWebEnterprise
Operations Portal Modernization

Deployment lead time

-45%

Critical incidents

-31%

Service uptime

+12%

Overview

The program was designed to improve engineering velocity and system stability without interrupting active operations.

Challenge

Legacy dependencies and unclear ownership made modernization risky and difficult to sequence.

Solution

We executed a phased migration strategy with CI/CD controls, service decomposition, and runbook documentation.

Results

  • More predictable release cadence
  • Reduced critical incidents
  • Improved system monitoring and response

Stack

AWSDockerTerraformGitHub ActionsDatadog

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