Subscription Policy

This Subscription Policy explains how Zentredge subscription products are billed and managed. This policy is provided for transparency and does not constitute legal advice. Customers should seek independent legal advice for their own compliance obligations.

AI Quote Assistant and similar products may be offered through monthly subscription plans unless stated otherwise. Features, usage limits, onboarding, and support may vary by plan.

Subscription fees are billed monthly unless a product page, checkout, invoice, or written agreement states a different billing interval.

Subscriptions renew automatically until cancelled. By purchasing a subscription, you authorize recurring billing for the applicable plan.

Payments and subscription billing may be processed by Paddle. Paddle may appear on your bank or card statement.

Taxes may be calculated and collected by the payment processor where applicable based on customer location, product type, and tax rules.

Failed or overdue payments may result in reminders, restricted access, paused service, or account suspension until billing is resolved.

Access or onboarding may begin after payment is confirmed and required setup details are received. Paddle webhook confirmation and backend activation remain the source of truth for subscription activation.

Customers can cancel through the dashboard if available or by contacting support@zentredge.com. Please include the account email and business name.

Access may remain active until the end of the paid billing period. Cancellation stops future renewals but does not automatically refund prior charges.

Plan upgrades, downgrades, or package changes may affect feature access, limits, and billing. Timing and proration may depend on Paddle or the payment processor setup.

We may update pricing for future billing periods. Where required, customers will be notified before pricing changes apply.

We may restrict or suspend access for failed payments, misuse, security risk, or violation of terms.

Subscription questions can be sent to support@zentredge.com.